Shipping & Delivery

• Shipping Times

Free International Tracked & Insured shipping usually takes 2-5 weeks for most destinations, provided that no uncontrollable custom delays or other shipping anomaly occurs. We appreciate your patience. Please Note: Custom Products take 4-7 days for us to design and manufacture.

Please rest assured, we offer a No-Questions-Asked refund/resend if your order isn’t delivered within 90 Days of your purchase.

• When will you receive your ordered items?

Exclude force majeure (bad weather, strikes, wars etc.), the following 3 factors should be taken into consideration.

1) Shipping Method: Delivery time varies with shipping methods. For example, DHL takes 2-4 business days while EMS takes 3-8 business days. Most worldwide postal services take 2-5 weeks.
2) Time in transit varies depending on where you’re located and where your package is coming from.

• Taxes

It is clear that all shipments being sent to and from a country or region must clear customs first. That is usually the obligation of customers. Different
countries have different tax rule on the imported goods. Therefore, it will be better if you know your county’s custom policies before your order in case of some troubles.

There are some responsibilities you should know about clearly who has to take once something unexpected happens.
If the items are detained by Customs after the shipment left the seller’s country, the buyer is responsible for clearance of the detained items.
It is the buyer’s responsibility for any custom duty fees that may be charged upon delivery.